WhatsApp automation that replies, follows up and gets you paid
Automate WhatsApp replies, lead follow-ups, reminders, payments and support on the official WhatsApp Business Platform. No monthly rental. Pay only for what you use.
What is WhatsApp automation?
WhatsApp automation is software that sends, answers and routes WhatsApp messages for your business without someone typing each one. AIVIO Intelligence automates replies, lead follow-ups, reminders, broadcasts and payment requests on the official WhatsApp Business Platform, with an AI Employee handling conversations and your team stepping in when needed.
Who it’s for
- Businesses that get most enquiries on WhatsApp and can’t reply to all of them quickly
- Sales teams that lose leads to slow or forgotten follow-ups
- Service businesses that run on appointments, reminders and payments
- MSMEs that want automation without hiring developers
What it solves
Most Indian customers would rather message than call or email, but a WhatsApp inbox run by hand doesn’t scale. Replies depend on who’s free, follow-ups depend on memory, and bulk messages sent from a phone put the number at risk. As volume grows, the business either hires more people to type the same answers or quietly loses leads.
What you can do with it
Instant AI replies
An AI Employee answers questions from your brochures, catalogue and FAQs in the customer’s language, at any hour.
AI EmployeesChatbot flows
Drag-and-drop journeys with buttons, native WhatsApp forms, payment requests and handover to a person.
Chatbot Flow BuilderFollow-up sequences
Multi-step drips that start on a trigger and stop the moment the customer replies.
Drip SequencesTemplate broadcasts
Personalised campaigns to lead groups, tags or segments, paced automatically, with delivery and read tracking.
BroadcastsRules across the CRM
When a lead arrives, changes stage or goes quiet, assign it, tag it, message it or alert the team.
Lead Automation RulesPayments in the chat
Native WhatsApp payment cards that customers pay with any UPI app, reconciled against the order.
UPI Payment RequestsFrom setup to results
Connect your number
Link a number to the WhatsApp Business Platform during onboarding.
Brief your AI Employee
Upload brochures and FAQs, connect your catalogue and choose the tone.
Switch on what you want automated
Replies, flows, follow-ups, reminders and payment requests are each opt-in.
Watch it work, take over anytime
Every conversation is in the shared inbox; a teammate can take over with one click.
Integrations
- Meta Lead Ads
- Google Ads lead forms
- IndiaMART
- JustDial
- TradeIndia
- Website forms (WordPress, Google Forms, Typeform, JotForm)
- Zapier, Make, Pabbly and n8n
- REST API and webhooks
Security & control
- Runs on Meta’s official WhatsApp Business Platform (Cloud API); bulk messages go out as Meta-approved templates.
- Role-based access per module, routing rules, and permission-gated data exports.
- Automations that message customers are opt-in: nothing is sent automatically until you switch it on.
How pricing works
There is no monthly or yearly rental. The CRM is free to use, and you recharge a prepaid wallet that is drawn down only when something is used: incoming and outgoing WhatsApp messages, approved template messages, AI features and Voice AI calls. Every deduction appears in your ledger, and the live rate card is visible inside your account before you spend anything.
How the wallet worksLimitations to know
- Messages you start outside WhatsApp’s 24-hour customer-service window must use Meta-approved templates, which take time to get approved.
- Meta can pause templates or limit sending if customers block or report messages, so broadcasts should go to people who expect them.
- An AI Employee is only as good as what you give it: vague or outdated documents produce vague answers.
Where it makes the biggest difference
Reply to ad leads within seconds
Leads from Meta and Google forms get a welcome message and brochure the moment they arrive.
Never miss a leadChase every follow-up
Sequences nudge quiet leads on day one, three and seven, and stop when they reply.
Follow up automaticallyCollect payments on WhatsApp
Quote, UPI payment card and GST invoice, all in the same chat.
Collect payments fasterCut no-shows
Booking confirmations and reminders with a one-tap reschedule option.
Book more appointmentsWhatsApp automation for businesses in these cities
WhatsApp automation: frequently asked questions
Yes, when it runs on Meta’s WhatsApp Business Platform. AIVIO Intelligence uses the official Cloud API, and business-initiated messages go out as Meta-approved templates. Tools that automate the regular WhatsApp app by scraping it are a different thing and risk getting the number blocked.
No. Flows are drag-and-drop, the AI Employee is set up with documents and switches, and automation rules are point-and-click. A REST API and webhooks are there if your developers want them.
Yes. Every automated conversation sits in the shared team inbox, and any teammate can take over with one click. The AI pauses on that chat until it’s handed back.
Ready to let your business answer every customer?
No monthly rental. No yearly rental. Pay only for what you use.