An AI chatbot that knows your business, on WhatsApp and your website
An AI chatbot trained on your documents and catalogue that answers customers on WhatsApp and your website, qualifies leads and hands over to your team.
What is an AI chatbot?
An AI chatbot uses a language model to understand free-form questions and reply in natural language, rather than only following fixed buttons. AIVIO Intelligence chatbots are powered by an AI Employee trained on your documents, catalogue and tone, and they work on WhatsApp and as a chat widget on your website.
Who it’s for
- Businesses answering the same questions all day
- Teams that want leads qualified before a person steps in
- Websites with visitors who leave without contacting you
- Support teams that need consistent, on-policy answers
What it solves
Rule-based bots break as soon as a customer asks something off-script, and support staff spend their day repeating answers that are already in a brochure. Customers either get stuck in menus or wait for a person.
What you can do with it
Trained on your knowledge
Brochures, FAQs, SOPs and catalogue become the chatbot’s source of truth.
AI EmployeesStructured when it matters
Combine free-form AI answers with flows for bookings, forms and payments.
Chatbot Flow BuilderOn WhatsApp and your website
The same brain powers WhatsApp chats and an embeddable website chat widget.
AI EmployeesKnows when to hand over
Hands the chat to a teammate on request or when a rule fires, then pauses itself.
Shared Team InboxControlled capabilities
Each action it can take, such as booking, quoting or sending payment requests, is a switch.
AI EmployeesFrom setup to results
Add knowledge
Upload documents and connect your catalogue.
Set persona and limits
Choose tone and language, and switch capabilities on or off.
Deploy
Turn it on for WhatsApp and embed the widget on your site.
Improve
Review conversations and update knowledge where answers were weak.
Integrations
- WhatsApp Business Platform
- Website chat widget
- Catalogue and storefront
- Appointments
- CRM lead records
Security & control
- Runs on Meta’s official WhatsApp Business Platform (Cloud API); bulk messages go out as Meta-approved templates.
- Role-based access per module, routing rules, and permission-gated data exports.
- Automations that message customers are opt-in: nothing is sent automatically until you switch it on.
How pricing works
There is no monthly or yearly rental. The CRM is free to use, and you recharge a prepaid wallet that is drawn down only when something is used: incoming and outgoing WhatsApp messages, approved template messages, AI features and Voice AI calls. Every deduction appears in your ledger, and the live rate card is visible inside your account before you spend anything.
How the wallet worksLimitations to know
- AI answers depend on your knowledge base; keep prices, policies and timings current.
- For regulated advice (medical, legal, financial), configure the bot to hand over rather than answer.
Where it makes the biggest difference
Lead qualification
Captures need, budget and timeline before a salesperson steps in.
Never miss a leadAdmissions and enquiries
Course, fee-structure and batch questions answered from your brochures.
Education & coachingAI chatbot: frequently asked questions
A rule-based chatbot follows predefined buttons and keywords. An AI chatbot understands free-form questions and answers from your knowledge. AIVIO Intelligence lets you combine both: AI for open questions, flows for structured steps like booking or payment.
Yes. It replies in the customer’s language, including Hindi and Hinglish.
It is instructed to answer from the knowledge you provide and to hand over when it doesn’t know. Keeping your documents accurate is the most effective way to keep answers accurate.
Ready to let your business answer every customer?
No monthly rental. No yearly rental. Pay only for what you use.