AI business automation for sales, support and collections
Automate sales follow-ups, customer support, lead capture, appointments and collections with AI across WhatsApp, calls, SMS and email, from one CRM.
What is business automation?
Business automation means using software to run repeatable work (capturing leads, following up, answering questions, booking, invoicing and chasing payments) so people only handle what needs judgement. AIVIO Intelligence automates these processes across WhatsApp, voice calls, SMS and email from one CRM, with AI Employees doing the conversational work.
Who it’s for
- MSMEs doing everything manually as they grow
- Mid-size and enterprise teams with many locations or agents
- Operations leaders standardising processes across teams
What it solves
Growth usually means more people doing the same manual steps: copying leads between tools, reminding customers, chasing payments. Processes drift between teams, and nothing runs at night or on holidays.
What you can do with it
Lead capture from every source
Ads, marketplaces, website forms and missed calls land in one CRM, de-duplicated by phone.
Integrations HubRules and sequences
Triggers, conditions and actions across the CRM, with reply-aware follow-ups.
Lead Automation RulesConversational AI
AI Employees on WhatsApp and phone handle enquiries, bookings and reminders.
AI EmployeesFrom setup to results
Map the process
List the steps people repeat today.
Connect the sources
Bring leads and data into the CRM.
Automate step by step
Start with one journey, switch on rules and AI, then expand.
Measure and refine
Watch completion, replies and payments.
Integrations
- IndiaMART, JustDial, TradeIndia
- Meta and Google lead forms
- Exotel, MyOperator, Knowlarity, Servetel
- Zapier, Make, Pabbly, n8n
- Cal.com
- SMS and email
- REST API and webhooks
Security & control
- Runs on Meta’s official WhatsApp Business Platform (Cloud API); bulk messages go out as Meta-approved templates.
- Role-based access per module, routing rules, and permission-gated data exports.
- Automations that message customers are opt-in: nothing is sent automatically until you switch it on.
How pricing works
There is no monthly or yearly rental. The CRM is free to use, and you recharge a prepaid wallet that is drawn down only when something is used: incoming and outgoing WhatsApp messages, approved template messages, AI features and Voice AI calls. Every deduction appears in your ledger, and the live rate card is visible inside your account before you spend anything.
How the wallet worksLimitations to know
- Automating a broken process just makes it fail faster; fix the process first.
- Some steps, such as negotiation and complaints, should stay with people.
Where it makes the biggest difference
Business automation: frequently asked questions
The repeatable, conversational ones: answering enquiries, qualifying leads, following up, booking appointments, sending reminders, sharing documents, requesting payments and chasing dues. Decisions that need judgement are better left with people, with AI preparing the context.
Yes. It connects to lead sources such as IndiaMART, JustDial and Meta Lead Ads, telephony providers, Zapier, Make, Pabbly and n8n, and exposes a REST API and webhooks.
Ready to let your business answer every customer?
No monthly rental. No yearly rental. Pay only for what you use.