Straight answers, no fine print.

No. There is no monthly rental, no yearly rental and no subscription tier to outgrow. The CRM itself — inbox, pipeline, flows, catalogue, quotes, invoices and more — costs nothing to use.

Only usage. You add money to a prepaid wallet, and it is drawn down as you use messaging (incoming and outgoing), approved template messages, AI features and Voice AI calls. If you don’t use it, you don’t pay for it.

Recharge your wallet once, then every message, AI reply or call is deducted as it happens, and each deduction appears in your ledger. There is no monthly reset. You can see the live rate card inside your account before you spend anything.

No. With no rental there is nothing to cancel. Use it as much or as little as your business needs.

You connect a number to the WhatsApp Business Platform during onboarding. We’ll help you decide between a fresh number and moving an existing one. Just message us on WhatsApp.

No. Flows are drag-and-drop, AI Employees are set up with documents and switches, and automations are point-and-click rules. Developers can use the API if they want to.

Creating a workspace takes a couple of minutes. Connect your WhatsApp number, recharge your wallet, brief your AI Employee, and you’re live.

Yes. AI Employees reply in the customer’s language on chat, and Voice AI agents speak natural Hindi, Hinglish and English, including prices, dates and times said the way people actually say them.

The AI Employee answers from the knowledge, catalogue and tone you give it, and every capability, such as booking, payments or brochures, is a switch you control. Your team can take over any conversation with one click.

Voice AI is activated for your account after a one-time setup with our team. Once live, it uses the same AI Employee as your WhatsApp, and calls are billed from your wallet as you use them.

Yes. AIVIO Intelligence runs on Meta’s official WhatsApp Business Platform (Cloud API). Bulk messages go out as Meta-approved templates, the way WhatsApp intends businesses to message at scale.

Yes. Roles and permissions work per module, chats can be routed to specific people or teams, data exports are permission-gated, and access can be switched off instantly.