AIVIO Intelligence
Custom AI solutions

Custom AI agents and automation, built around your process

Custom AI agents, workflows and integrations built on the AIVIO Intelligence platform: your data, your processes, WhatsApp and voice, connected by API.

What are custom AI solutions?

Custom AI solutions adapt AI agents and automation to a company’s own processes, data and systems. With AIVIO Intelligence, custom work is built on the existing platform (AI Employees, flows, voice, integrations and the REST API), so you get a tailored setup without starting from scratch.

Who it’s for

  • Companies with processes that off-the-shelf flows don’t cover
  • Teams that need AI connected to internal systems
  • Enterprises standardising AI across departments
The problem

What it solves

Generic tools cover generic workflows. The steps that make your business different, such as your approval rules, your data sources and your escalation paths, usually end up handled manually around the software.

Capabilities

What you can do with it

Custom AI Employees

Personas, knowledge and capability sets per department or brand.

AI Employees

Integrations and API

Connect internal systems through webhooks, the REST API or automation platforms.

Integrations Hub

Tailored flows and rules

Journeys and automation rules that mirror your process.

Lead Automation Rules

Voice and WhatsApp together

One brain across calls and chats, with your escalation rules.

Voice AI Calling
How it works

From setup to results

01

Discovery on WhatsApp or video

We map the process and systems involved.

02

Configure on the platform

AI Employees, flows, rules and integrations.

03

Pilot

Run with one team or journey and refine.

04

Roll out

Expand to more teams with roles and routing.

Integrations

  • REST API: messages, templates, media, payments, webhooks
  • Zapier, Make, Pabbly, n8n
  • Custom webhooks
  • Telephony providers
See all integrations

Security & control

  • Runs on Meta’s official WhatsApp Business Platform (Cloud API); bulk messages go out as Meta-approved templates.
  • Role-based access per module, routing rules, and permission-gated data exports.
  • Automations that message customers are opt-in: nothing is sent automatically until you switch it on.

How pricing works

The platform has no monthly or yearly rental, and usage is billed from your wallet. Scope and effort for custom work are agreed with you before anything starts.

How the wallet works

Limitations to know

  • Custom work takes discovery time; the clearer the process, the faster it goes.
  • Some legacy systems without APIs may need a manual or file-based bridge.
Use cases

Where it makes the biggest difference

Department-specific AI agents

Separate AI Employees for sales, support and collections.

System-connected workflows

Trigger WhatsApp or voice actions from your own software via API.

Custom AI solutions: frequently asked questions

Usually not. Because the platform already provides AI Employees, voice, flows and integrations, most custom work is configuration and integration rather than building from scratch.

Yes, through documents uploaded to an AI Employee’s knowledge or through integrations and the API. You control what each agent can access and do.

Ready to let your business answer every customer?

No monthly rental. No yearly rental. Pay only for what you use.